Returns & Exchanges
At British Cosmetics, we want you to be completely satisfied with your beauty purchase. If you are not happy with your order, you can return unopened and unused products within 30 days of delivery for a full refund.
Initiate Your Request
Log into your account portal or contact our concierge team with your order number and the items you wish to return.
Prepare the Package
Carefully pack the unused items in their original luxury packaging to ensure they are protected during transit.
Affix Shipping Label
Print the prepaid shipping label provided via email and attach it securely to the outside of your return parcel.
Receive Your Refund
Once our quality control team inspects the returned items, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing